Understandability

Characteristic Name:	Understandability
Dimension:	Usability and Interpretability
Description:	The data is understandable
Granularity:	Information object
Implementation Type:	Process-based approach
Characteristic Type:	Usage

Verification Metric:

The number of tasks failed or under performed due to the lack of understandability of data

The number of complaints received due to the lack of understandability of data

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Ensure that appropriate signs/language is used to strenthen the readers understanding about the information object	(1) Poor, good, excellent is more suitable than 1, 2,3 as ratings to compare two factors
Avoid any possibility of ambiguity in understanding data with the inclusion of footnotes, legend etc.	(1) Footnote : Total price includes GST.
Provide supplements to understand the content of non-text and non-numeral information (e.g.. Images)	(1) A location in a plan can be identified by the coordinates
Ensure that data are concisely represented without being overwhelmed	(1) Focussed on one topic
Convenient and user friendly (more natural) formats are used for structured attributes like dates, time, telephone number, tax ID number, product code, and currency amounts	(1) U.S. phone number formats [+1(555)999-1234]
Appropriate fonts and styles are used to improve the clarity of the content	(1) Headings are marked in bold letters, Totals figures are are marked with bold numbers

Validation Metric:

How mature is the process to maintain the understandability of data

These are examples of how the characteristic might occur in a database.

Example:	Source:
a Social Security number must consist of nine numeric digits. If this is your only deﬁnition, you will ﬁnd that all values that are blank, contain characters other than numeric or contain less than or more than nine digits. However, you can go further in your deﬁnition. The government employs a scheme of assigning numbers that allows you to examine the value in more detail to determine if it is valid or not. Using the larger rule has the potential for ﬁnding more inaccurate values.	J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

Example:

Source:

a Social Security number must consist of nine numeric digits. If this is your only deﬁnition, you will ﬁnd that all values that are blank, contain characters other than numeric or contain less than or more than nine digits. However, you can go further in your deﬁnition. The government employs a scheme of assigning numbers that allows you to examine the value in more detail to determine if it is valid or not. Using the larger rule has the potential for ﬁnding more inaccurate values.

J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
The data element is used only for its intended purpose, that is, the degree to which the data characteristics are well understood and correctly utilized.	B. BYRNE, J. K., D. MCCARTY, G. SAUTER, H. SMITH, P WORCESTER 2008. The information perspective of SOA design Part 6:The value of applying the data quality analysis pattern in SOA. IBM corporation.
1) Periodic Reports, such as Financial Statements, Annual Reports, and Policy and Procedure Manuals should have a standard format with a style sheet that presents the information in a consistent and easily read and understood format. 2) The Characteristic in which Information is presented in a way that clearly communicates the truth of the data. Information is presented with clear labels, footnotes, and/or other explanatory notes, with references or links to definitions or documentation the clearly communicates the meaning and any anomalies in the Information.	ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
Usability of data refers to the extent to which data can be accessed and understood.	HIQA 2011. International Review of Data Quality Health Information and Quality Authority (HIQA), Ireland. http://www.hiqa.ie/press-release/2011-04-28-international-review-data-quality.
A good presentation provides the user with everything required for the correct interpretation of information. When there is any possibility of ambiguity, a key or legend should be included.	LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.
Is the information understandable or comprehensible to the target group?	LOSHIN, D. 2006. Monitoring Data quality Performance using Data Quality Metrics. Informatica Corporation.
1) The extent to which the content of an object is focused on one topic. 2) The extent of cognitive complexity of an information object measured by some index or indices. 3) The extent to which the model or schema and content of an information object are expressed by conventional, typified terms and forms according to some general-purpose reference source.	STVILIA, B., GASSER, L., TWIDALE, M. B. & SMITH, L. C. 2007. A framework for information quality assessment. Journal of the American Society for Information Science and Technology, 58, 1720-1733.
1) Data are compactly represented without being overwhelmed. 2) Data are clear without ambiguity and easily comprehended.	WANG, R. Y. & STRONG, D. M. 1996. Beyond accuracy: What data quality means to data consumers. Journal of management information systems, 5-33.

Semantic consistency

Characteristic Name:	Semantic consistency
Dimension:	Consistency
Description:	Data is semantically consistent
Granularity:	Element
Implementation Type:	Rule-based approach
Characteristic Type:	Declarative

Verification Metric:

The number of semantically inconsistent data reported per thousand records

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Ensure that semantics of data is consistent within/across applications	(1) All orders placed by the customers are called “Sales order” in all tables/databases. (2) Anti-example: Payment type ( Check) Payment Details (Card type, Card number)
Maintenance of data dictionary or standard vocabularies of data semantics	(1) Data dictionary provides technical data as well as semantics of data

Validation Metric:

How mature is the creation and implementation of the DQ rules to maintain semantic consistency

These are examples of how the characteristic might occur in a database.

Example:	Source:
School admin: a student’s date of birth has the same value and format in the school register as that stored within the Student database.	N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013.
A company has a color ﬁeld that only records red, blue, and yellow. A new requirement makes them decide to break each of these colors down to multiple shadings and thus institute a scheme of recording up to 30 different colors, all of which are variations of red, blue, and yellow. None of the old records are updated to the new scheme, as only new records use it. This data- base will have inconsistency of representation of color that crosses a point in time.	J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

Example:

Source:

School admin: a student’s date of birth has the same value and format in the school register as that stored within the Student database.

N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013.

A company has a color ﬁeld that only records red, blue, and yellow. A new requirement makes them decide to break each of these colors down to multiple shadings and thus institute a scheme of recording up to 30 different colors, all of which are variations of red, blue, and yellow. None of the old records are updated to the new scheme, as only new records use it. This data- base will have inconsistency of representation of color that crosses a point in time.

J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
Data about an object or event in one data store is semantically Equivalent to data about the same object or event in another data store.	ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
Data is consistent if it doesn’t convey heterogeneity, neither in contents nor in form – anti examples: Order.Payment. Type = ‘Check’; Order. Payment. CreditCard_Nr = 4252… (inconsistency in contents); Order.requested_by: ‘European Central Bank’;Order.delivered_to: ‘ECB’ (inconsistency in form,because in the first case the customer is identified by the full name, while in the second case the customer’s acronym is used).	KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published.
The extent of consistency in using the same values (vocabulary control) and elements to convey the same concepts and meanings in an information object. This also includes the extent of semantic consistency among the same or different components of the object.	STVILIA, B., GASSER, L., TWIDALE, M. B. & SMITH, L. C. 2007. A framework for information quality assessment. Journal of the American Society for Information Science and Technology, 58, 1720-1733.